Returning the band
There are TraKid return bins placed at the exits of your favorite parks and zoos. To return the band, simply remove it from your child's wrist and place it in the bucket before you leave.
- If you leave without removing the band, the band will ping and flash once it is past the exit.
What if you take the band home with you?
We understand it happens. If you accidentally took a TraKid band home with you, return it to the park. You will not be charged a fee.
Returns can be done in person or through the mail via the theme park or zoos individual mailing address.