Anna

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • How can I contact security if my child is lost?

    How to mark your child as lost in the TraKid app Follow the steps below if you are using a TraKid device and need the assistance of park security to locate your child.  On the map screen, select ...

  • Can I take it on a rollercoaster?

    Can the TraKid band be taken on a rollercoaster?  Yes, it can. In fact, we encourage it!  The TraKid team was very diligent when testing if our band was fit for a coaster. After several rounds of K...

  • How much does TraKid cost?

    Pricing  The TraKid Band The TraKid wristband is a daily rental device that costs $15 for the first band and $10 for every band thereafter.  Discounts and package rates may apply (please see your ...

  • Getting Started

    Welcome to TraKid We’re happy you’re here. Below, you will find a step-by-step guide on how to set-up the TraKid band and app so you can have the full, worry-free experience.  App Our app "TraKid" ...

  • Setting up the app

    The TraKid App Our app is designed to make it easy to keep track of your children. Once you have downloaded "TraKid" from Google Play or the App Store, you will follow the steps below: Sign in or...